Establish, maintain, and continuously enhance the Configuration Management Database (CMDB)Collaborate with Business Application Owners to define service trees and map infrastructure using ServiceNow Service MappingEnsure integrity, accuracy, and currency of all Configuration Items (CIs)Define, implement, and enforce ITIL-aligned configuration policies, standards, and proceduresAlign asset and configuration data in close cooperation with the Group Competence Center for IT Configuration ManagementSupport the integration of IT Asset Management and Configuration Management processes and toolsWork closely with Change Management, Incident Management, and the Service DeskConduct audits and process reviews, identify discrepancies, and drive corrective actionsTrain, advise, and support IT teams on configuration management best practicesContribute to ITSM improvement initiatives, especially in the areas of automation and tool integration Degree in Computer Science, Information Systems, or a comparable qualification is an advantageStrong understanding of the ITIL framework; certification (ITIL 4 Foundation or higher) is highly desirableProven professional experience in Configuration Management within medium to large IT environmentsSolid knowledge of IT Asset Management and its interaction with configuration dataHands-on experience with CMDB tools such as ServiceNow, i-doit, BMC Remedy, Matrix42, or comparable platformsStructured, detail-oriented, and process-driven working styleConfident communicator, able to collaborate effectively across departments and stakeholder groupsVery good command of English, written and spokenExperience supporting ITSM-related projects, particularly automation and tool integration initiativesConfidence in conducting audits and ensuring compliance across IT processes Fexible working hours and home-office optionExtensive Learning & Development opportunitieLife balance & family-friendly benefitsModern office environment with canteenHealth & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €70,000.
Establish, maintain, and continuously enhance the Configuration Management Database (CMDB) Collaborate with Business Application Owners to define service trees and map infrastructure using ServiceNow Service Mapping Ensure integrity, accuracy, and currency of all Configuration Items (CIs) Define, implement, and enforce ITIL-aligned configuration policies, standards, and procedures Align asset and configuration data in close cooperation with the Group Competence Center for IT Configuration Management Support the integration of IT Asset Management and Configuration Management processes and tools Work closely with Change Management, Incident Management, and the Service Desk Conduct audits and process reviews, identify discrepancies, and drive corrective actions Train, advise, and support IT teams on configuration management best practices Contribute to ITSM improvement initiatives, especially in the areas of automation and tool integration Degree in Computer Science, Information Systems, or a comparable qualification is an advantage Strong understanding of the ITIL framework; certification (ITIL 4 Foundation or higher) is highly desirable Proven professional experience in Configuration Management within medium to large IT environments Solid knowledge of IT Asset Management and its interaction with configuration data Hands-on experience with CMDB tools such as ServiceNow, i-doit, BMC Remedy, Matrix42, or comparable platforms Structured, detail-oriented, and process-driven working style Confident communicator, able to collaborate effectively across departments and stakeholder groups Very good command of English, written and spoken Experience supporting ITSM-related projects, particularly automation and tool integration initiatives Confidence in conducting audits and ensuring compliance across IT processes Fexible working hours and home-office option Extensive Learning & Development opportunitie Life balance & family-friendly benefits Modern office environment with canteen Health & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €70,000.
Documentation & Training Develop and maintain system and process documentation.Deliver standard user training for supported applications. Your Profile Bachelor Degree in Computer Science, Business Informatics, or a comparable field.3 years of experience in operating production services and operational services, initial experience in dealing with service providers and advising customersExperience with MES systems (e.g., HydraX, Cronetwork).Proficiency with monitoring and logging tools (Grafana, Kibana).Linux expertise (Debian preferred).Scripting and automation (Bash, Python, Perl).Networking fundamentals and integration knowledge.Containerization (Docker, Kubernetes) and CI/CD pipelines.Virtualization and cloud technologies (VMware, KVM, Azure).SQL database knowledge.Initial experience with service providers and customer advisory.Strong communication skills and knowledge of application management processes.Understanding of business processes in smart factory contexts.Familiarity with service management methods (PMI & ITIL).Proficiency in English.
Fluent languages skills in German on at least C1 level and good command of English. Computer skills including working knowledge of Microsoft Word, Excel and PowerPoint. Effective communication, organizational and planning skills.
Mentor junior developers and contribute to technical leadership within the team. Your Profile: Degree in Software Engineering, Computer Science, Computer Engineering or related technical discipline 5+ years of experience in Java backend development, with strong expertise in Spring Boot and microservices architecture.
Therapeutic area knowledge in any of the following would be an advantage: respiratory, inflammatory, cardiovascular - metabolic, CNS, oncology. Computer skills including good knowledge of Microsoft Word, Excel and PowerPoint. Fluent language skills in English. Effective communication, organizational and problem-solving skills.
Mentor junior developers and contribute to technical leadership within the team. Your Profile: Degree in Software Engineering, Computer Science, Computer Engineering or related technical discipline 5+ years of experience in Java backend development, with strong expertise in Spring Boot and microservices architecture.
Contribute to knowledge management efforts, sharing best practices and lessons learned with the team. Dein Profil Requirements: Education: Bachelor’s degree in Computer Science, Information Technology, or related field. Experience: At least 3 years of experience with Microsoft Power Platform, including Power Apps, Power Automate, and Power BI.
Any other languages such as French would be an advantage;You combine technical skills (data management and analysis) with strong functional skills (communication and project management);Knowledge of and experience with the implementation of national and international regulations related to sustainability, due diligence and/ or climate;A pragmatic personality with a broad interest, high sense of ownership, entrepreneurial work ethic, hands-on mentality, excellent interpersonal skills and a flexible, solution-driven mind-set;You have a structured way of working and enjoy working both independently and in a team;Proficient computer skills (Office package);Excellent communication skills, across all levels of our organisation, both verbal and written, are crucial elements of your profile; As a Sustainability Coordinator (Maternity leave cover) we offer you: A fully immersive role in our world of chocolate.