Computer-Stellen für Customer

You will love your job! Your Background Includes: Knowledge of computer networking (TCP/IP) an advantage Minimum 1 year of customer facing experience Very good spoken and written English Good communication, prioritization and organization skills Ability to work independently and under time and workload pressure Ability to follow agreed instructions and find ways to improve existing processes Your Day To Day Responsibilities Include: Provide support and consultancy for the successful deployment of secure network connectivity between DPDHL and 3rd parties Support the Secure Access Operations department in the delivery of properly engineered network security services Ensure all requests are properly documented and strictly follow the Network Security processes Assume end-to-end task ownership and promptly respond to customer queries Propose ideas to improve the service DHL is an equal opportunity employer.  

Skills & Attributes Strong interpersonal skills and customer‑driven mindset.Strategic thinker with strong business acumen and commercial agility.Impactful communicator with the ability to lead, motivate, and influence teams.Results‑driven leader with a proactive, energetic, and collaborative approach.Excellent computer skills (MS Office, Word, Excel, PowerPoint).In return, we offer We believe there is always a better way. Open for change and feedback is what defines our culture.

Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines.Strong business acumen including confidence with financial considerations, excellent negotiation and influencing skills, and comfort working in both sales and operational environments.Strong customer management skills and demonstrated ability to understand customer needs, have difficult conversations with internal/external stakeholders and customers, negotiate solutions and understand impacts on the overall program/portfolio.Strong leadership skills, ability to lead a virtual team in a matrix organization.Ability to work strategically to realize organizational and project goals, identifying and developing positive and compelling visions for the successful delivery of projects and taking account of a wide range of issues across, and related to, the projects and the organization.Strong presentation skills.Excellent written, verbal communication and interpersonal skills, including good command of English language (both written and spoken).Strong software and computer skills, including MS Office applications.Must have prior experience in the Clinical Research Organization (CRO) industry MINIMUM REQUIRED EDUCATION AND EXPERIENCE Bachelor's degree in life sciences and relevant global clinical research experience (director level), including hands on operational delivery and/or drug development experience in the applicable therapeutic area (Internal Medicine/Immunology) At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world.

Location: Mobile Work (Mexico) What you’ll do   Lead the charge: Manage cross-functional teams to deliver software into major retail environments Be the face: Build strong customer relationships as the main contact throughout the project lifecycle Keep it agile: Support Agile processes and enable smooth development execution Own the numbers: Manage budgets, forecasts, and invoicing with precision Stay ahead: Report on status, risks, and financials across stakeholder levels Solve smart: Resolve issues, ensure quality, and keep projects on time and on budget   What you bring   A degree in Computer Science, IT, or a related field Strong experience in the Central/Latin America`s retail market, experience in IT/software projects; POS background is a plus Proven success in managing customer-facing projects, including budgeting and contracts Strong communication skills and confidence in stakeholder management Team-oriented, creative in problem-solving, and adaptable to dynamic environments Fluent in English Willingness to travel and take your expertise global