Computer-Stellen für Data Migration

Documentation & Training Develop and maintain system and process documentation.Deliver standard user training for supported applications. Your Profile Bachelor Degree in Computer Science, Business Informatics, or a comparable field.3 years of experience in operating production services and operational services, initial experience in dealing with service providers and advising customersExperience with MES systems (e.g., HydraX, Cronetwork).Proficiency with monitoring and logging tools (Grafana, Kibana).Linux expertise (Debian preferred).Scripting and automation (Bash, Python, Perl).Networking fundamentals and integration knowledge.Containerization (Docker, Kubernetes) and CI/CD pipelines.Virtualization and cloud technologies (VMware, KVM, Azure).SQL database knowledge.Initial experience with service providers and customer advisory.Strong communication skills and knowledge of application management processes.Understanding of business processes in smart factory contexts.Familiarity with service management methods (PMI & ITIL).Proficiency in English.

WHAT YOU WILL DO Receive requests for support from business users Prioritize requests in accordance with agreed criteria and the needs of the organization in accordance with Service Level Agreements and current processes and procedures Investigate problems and support requests and determine appropriate action Provide correct responses to requests for supportwithin area of competence which include manipulating data, reconfiguring systems, helping to implement changes to operating procedures, training users or operations staff, producing additional documentation, or escalating requests Follow quality standards and policies relating to their technical specialization Liaise with staff responsible for the design and development of system enhancements Be assigned with specific project related tasks APPLICATION YOU WILL USE: Unix / Linux commandShell ScriptingOracle SQL WHAT YOU SHOULD HAVE: Degree in Computer Science, Information Systems or equivalent experience 1-2 years of working experience in performing L2 application support of large enterprise application Must have hands on knowledge on scripting languages like Java script and Shell Script.

WHAT YOU WILL DO Receive requests for support from business users Prioritize requests in accordance with agreed criteria and the needs of the organization in accordance with Service Level Agreements and current processes and procedures Investigate problems and support requests and determine appropriate action Provide correct responses to requests for supportwithin area of competence which include manipulating data, reconfiguring systems, helping to implement changes to operating procedures, training users or operations staff, producing additional documentation, or escalating requests Follow quality standards and policies relating to their technical specialization Liaise with staff responsible for the design and development of system enhancements Be assigned with specific project related tasks APPLICATION YOU WILL USE: Unix / Linux commandShell ScriptingOracle SQL WHAT YOU SHOULD HAVE: Degree in Computer Science, Information Systems or equivalent experience 1-2 years of working experience in performing L2 application support of large enterprise application Must have hands on knowledge on scripting languages like Java script and Shell Script.

Therapeutic area knowledge in any of the following would be an advantage: respiratory, inflammatory, cardiovascular - metabolic, CNS, oncology. Computer skills including good knowledge of Microsoft Word, Excel and PowerPoint. Fluent language skills in English. Effective communication, organizational and problem-solving skills.

What you will do: Welcome visitors and keep record of incoming visitors Responsibility for documents workflow (incoming/outgoing post, messengers deliveries and its evidence in the internal mailing room and delivery area) Professional communication (in person, on the telephone or email) Cooperates closely with Facility and Office Services Team You should have: Fluent knowledge of English and Czech (both written and spoken) Computer literate, good knowledge of MS Office Excellent organizational and communication skills Customer oriented, positive and professional approach Experience as receptionist is a great advantage What we offer: Great team of IT professionals and the possibility of technical development An extra week of holiday (25 days/year) 6 Self-sickness days/year Full salary compensation for up to 10 days absence due to illness per the calendar year Cafeteria employee benefit program with wide selection of benefits from Edenred On-going professional and technical training and certifications A multicultural environment in modern offices Pension plan contribution Multisport card Employee Referral Program Company sponsorship of various sports and social clubs Smart casual dress code In DHL ITS Prague, you will have the opportunity to be part of over 1650 highly skilled IT professionals of 67 nationalities.