Establish, maintain, and continuously enhance the Configuration Management Database (CMDB) Collaborate with Business Application Owners to define service trees and map infrastructure using ServiceNow Service Mapping Ensure integrity, accuracy, and currency of all Configuration Items (CIs) Define, implement, and enforce ITIL-aligned configuration policies, standards, and procedures Align asset and configuration data in close cooperation with the Group Competence Center for IT Configuration Management Support the integration of IT Asset Management and Configuration Management processes and tools Work closely with Change Management, Incident Management, and the Service Desk Conduct audits and process reviews, identify discrepancies, and drive corrective actions Train, advise, and support IT teams on configuration management best practices Contribute to ITSM improvement initiatives, especially in the areas of automation and tool integration Degree in Computer Science, Information Systems, or a comparable qualification is an advantage Strong understanding of the ITIL framework; certification (ITIL 4 Foundation or higher) is highly desirable Proven professional experience in Configuration Management within medium to large IT environments Solid knowledge of IT Asset Management and its interaction with configuration data Hands-on experience with CMDB tools such as ServiceNow, i-doit, BMC Remedy, Matrix42, or comparable platforms Structured, detail-oriented, and process-driven working style Confident communicator, able to collaborate effectively across departments and stakeholder groups Very good command of English, written and spoken Experience supporting ITSM-related projects, particularly automation and tool integration initiatives Confidence in conducting audits and ensuring compliance across IT processes Fexible working hours and home-office option Extensive Learning & Development opportunitie Life balance & family-friendly benefits Modern office environment with canteen Health & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €70,000.
We will need you to possess the following essential qualities and skills: Recognized Degree in IT; Computer Science; Software Engineering, Finance, Business Information Technology or relevant fieldsAbove 3.0 CGPA / Second Class upper (Hons)Less than 1-year of working experienceHighly self-motivated team player with good analytical and conceptual thinking, results-driven with initiative and good negotiation skillsAll rounded individual with a deep interest in IT industry who enjoys challenges and strive to work with professionals in IT industry globallyAble to quickly absorb professional knowledge, good in problem-solving, contribution and leadershipEagerness to take responsibility over complex processes and ability to multitaskExcellent verbal and written English WHAT IS THE PLUS POINT (S) Experience in self-initiated projectsBasic programming skills in any programming language WHAT YOU WILL GET FROM US Great team of IT professionals with global working exposureMeal Card and Flexible Benefits – customized according to individual needsOn-going professional and technical training and certificationsA multicultural environment in modern officesChoose any day for your vacation from earned public holiday (Saturday and ad hoc)Smart casual everydayGlobal internal job opportunities available within DPDHLUnlimited Outpatient MedicalHome office possibilities If you are up to the challenge, contact us today and we will ensure that you will have an experience of a lifetime.
We will need you to possess the following essential qualities and skills: Recognized Degree in IT; Computer Science; Software Engineering, Finance, Business Information Technology or relevant fieldsAbove 3.0 CGPA / Second Class upper (Hons)Less than 1-year ofworking experienceHighly self-motivated team player with good analytical and conceptual thinking, results-driven with initiative and good negotiation skillsAll rounded individual with a deep interest in IT industry who enjoys challenges and strive to work with professionals in IT industry globallyAble to quickly absorb professional knowledge, good in problem-solving, contribution and leadershipEagerness to take responsibility over complex processes and ability to multitaskExcellent verbal and written English WHAT IS THE PLUS POINT (S) Experience in self-initiated projects WHAT YOU WILL GET FROM US Great team of IT professionals with global working exposure Meal Card and Flexible Benefits – customized according to individual needs On-going professional and technical training and certifications A multicultural environment in modern offices Choose any day for your vacation from earned public holiday (Saturday and ad hoc) Smart casual everyday Global internal job opportunities available within DPDHL Unlimited Outpatient Medical Home office possibilities If you are up to the challenge, contact us today and we will ensure that you will have an experience of a lifetime.
We will need you to possess the following essential qualities and skills: Recognized Degree in IT; Computer Science; Software Engineering, Finance, Business Information Technology or relevant fieldsAbove 3.0 CGPA / Second Class upper (Hons)Less than1-yearofworking experienceHighly self-motivated team player with good analytical and conceptual thinking, results-driven with initiative and good negotiation skillsAll rounded individual with adeepinterest inITindustry who enjoys challenges and strive to work with professionals inITindustry globallyAble to quickly absorb professional knowledge, good inproblem-solving, contribution and leadershipEagerness to take responsibilityovercomplex processes and ability to multitaskExcellent verbal and written English WHAT IS THE PLUS POINT (S) ·Experience inself-initiatedprojects Basic programming skills in any programming language WHAT YOU WILL GET FROM US Great team of IT professionals with global working exposureMeal Card and Flexible Benefits – customized according to individual needsOn-going professional and technical training and certificationsA multicultural environment in modern officesChoose any day for your vacation from earned public holiday (Saturday and ad hoc)Smart casual everydayGlobal internal job opportunities available within DPDHLUnlimited Outpatient MedicalHome office possibilities If you are up to the challenge, contact us today and we will ensure that you will have an experience of a lifetime.
We will need you to possess the following essential qualities and skills: Recognized Degree in IT; Computer Science; Software Engineering, Finance, Business Information Technology or relevant fieldsAbove 3.0 CGPA / Second Class upper (Hons)Less than 1-year ofworking experienceHighly self-motivated team player with good analytical and conceptual thinking, results-driven with initiative and good negotiation skillsAll rounded individual with a deep interest in IT industry who enjoys challenges and strive to work with professionals in IT industry globallyAble to quickly absorb professional knowledge, good in problem-solving, contribution and leadershipEagerness to take responsibility over complex processes and ability to multitaskExcellent verbal and written English WHAT IS THE PLUS POINT (S) Experience in self-initiated projects Basic programming skills in any programming language WHAT YOU WILL GET FROM US Great team of IT professionals with global working exposure Meal Card and Flexible Benefits – customized according to individual needs On-going professional and technical training and certifications A multicultural environment in modern offices Choose any day for your vacation from earned public holiday (Saturday and ad hoc) Smart casual everyday Global internal job opportunities available within DPDHL Unlimited Outpatient Medical Home office possibilities If you are up to the challenge, contact us today and we will ensure that you will have an experience of a lifetime.
We will need you to possess the following essential qualities and skills: Recognized Degree in IT; Computer Science; Software Engineering, Finance, Business Information Technology or relevant fieldsAbove 3.0 CGPA / Second Class upper (Hons)Less than 1-year ofworking experienceHighly self-motivated team player with good analytical and conceptual thinking, results-driven with initiative and good negotiation skillsAll rounded individual with a deep interest in IT industry who enjoys challenges and strive to work with professionals in IT industry globallyAble to quickly absorb professional knowledge, good in problem-solving, contribution and leadershipEagerness to take responsibility over complex processes and ability to multitaskExcellent verbal and written English WHAT IS THE PLUS POINT (S) Experience in self-initiated projects Basic programming skills in any programming language WHAT YOU WILL GET FROM US Great team of IT professionals with global working exposure Meal Card and Flexible Benefits – customized according to individual needs On-going professional and technical training and certifications A multicultural environment in modern offices Choose any day for your vacation from earned public holiday (Saturday and ad hoc) Smart casual everyday Global internal job opportunities available within DPDHL Unlimited Outpatient Medical Home office possibilities If you are up to the challenge, contact us today and we will ensure that you will have an experience of a lifetime.
We will need you to possess the following essential qualities and skills: Recognized Degree in IT; Computer Science; Software Engineering, Finance, Business Information Technology or relevant fieldsAbove 3.0 CGPA / Second Class upper (Hons)Less than 1-year ofworking experienceHighly self-motivated team player with good analytical and conceptual thinking, results-driven with initiative and good negotiation skillsAll rounded individual with a deep interest in IT industry who enjoys challenges and strive to work with professionals in IT industry globallyAble to quickly absorb professional knowledge, good in problem-solving, contribution and leadershipEagerness to take responsibility over complex processes and ability to multitaskExcellent verbal and written English WHAT IS THE PLUS POINT (S) Experience in self-initiated projects Basic programming skills in any programming language WHAT YOU WILL GET FROM US Great team of IT professionals with global working exposure Meal Card and Flexible Benefits – customized according to individual needs On-going professional and technical training and certifications A multicultural environment in modern offices Choose any day for your vacation from earned public holiday (Saturday and ad hoc) Smart casual everyday Global internal job opportunities available within DPDHL Unlimited Outpatient Medical Home office possibilities If you are up to the challenge, contact us today and we will ensure that you will have an experience of a lifetime.