Servicetechniker / Support Engineer (m/w/d) Ihre Vorteile: Attraktives Fixgehalt Internationales Umfeld mit spannenden Projekten und Kunden Homeoffice-Möglichkeit (Wohnort bevorzugt Region Düsseldorf) kombiniert mit regelmäßigen Reisen innerhalb Europas Eigenverantwortliche Betreuung und Entwicklung von Projekten sowie Marktstrategien Familiäre Unternehmenskultur mit kurzen Entscheidungswegen – und als Highlight: ein internationales Kick-off im Januar 2026 in Dubai Zugang zu internen und externen Schulungsangeboten sowie klaren Karrierepfaden Ihre Aufgaben: Durchführung von Hardware‑Reparaturen an Karten‑ und Personalisierungsmaschinen Testen, Analysieren und Instandsetzen defekter Komponenten und Baugruppen Zentrale Ansprechperson für alle hardwarebezogenen Fragen und Kundenanliegen Vor‑Ort‑Serviceeinsätze bei Kunden in Europa zur Installation, Wartung und Reparatur der Systeme Teilnahme an Messen, Veranstaltungen und Produktschulungen als technischer Ansprechpartner (m/w/d) Remote‑Support für Kunden bei Installationen, Fehlerdiagnosen und technischen Fragestellungen Durchführung von Schulungen für Geschäftspartner und Techniker Durchführung von FAT (Factory Acceptance Test) und SAT (Site Acceptance Test) bei Maschinenabnahmen im Werk und beim Kunden Ihr Profil: Abgeschlossene technische Ausbildung oder Mechatronik‑Abschluss bzw. vergleichbare Qualifikation Erfahrung in der Wartung, Reparatur und Installation von Maschinen, Systemen oder Druckern Sicherer Umgang mit MS Office (Outlook, Word, Excel) sowie Grundkenntnisse in Computer‑ und Netzwerktechnik (LAN) Gute Englischkenntnisse in Wort und Schrift Reisebereitschaft innerhalb Europas Ausgeprägte Problemlösungsfähigkeit und Hands‑on‑Mentalität Kommunikationsstärke, Teamorientierung und eigenverantwortliche Arbeitsweise Aufgeschlossene, neugierige und proaktive Persönlichkeit kununu Score / BS Cüsters: 4,8 - Weiterempfehlung: 100%: "Durch BS Cüsters zu meinem Traumjob" (Bewerber Kundenservice - September 2021) Bewerben Sie sich jetzt und erfahren Sie mehr über den Kunden und weitere interessante Jobangebote als Servicetechniker (m/w/d) in Düsseldorf und Umgebung!
Analyze system requirements and assess the feasibility of testing in simulated environments as well as in vehiclesDesign and develop test cases for system requirements, particularly for IVI systems including navigation, telematics, and streaming servicesExecute integrated system tests on test benches and in-vehicle environmentsTake ownership of key test milestones, such as quality audits and final release gate checks for new vehicle platformsCollaborate closely with Tier-1 suppliers and coordinate activities with our R&D headquarters in KoreaTrack issues and manage bug fixes using JIRA, ensuring alignment with vehicle line timelines and software release planReview and challenge technical solutions with a focus on system performance and market competitivenessIdentify improvement opportunities based on European market trends and actively support their implementation Bachelor’s or Master’s degree in Computer Science, Engineering, Electrical Engineering, or a related fieldPractical experience conducting driving tests within the EU region, ideally in the area of automotive infotainment validationExperience in system validation, preferably covering navigation, connected car services, and streaming applicationsFamiliarity with configuration management and version control toolsBasic knowledge of data analytics is an advantageStrong planning and organizational skills with a structured working approachHigh level of flexibility and motivation to work in an international and cross-cultural environmentVery good command of the English language, both written and spokenWillingness to travel and conduct driving tests; valid European driving license (Category B) required Pleasant working atmosphereChallenging and varied tasks in a promising and innovative industryDynamic and innovative market environmentA highly motivated team and an open communication styleAngenehmes Arbeitsklima Ihr Kontakt Ansprechpartner Annika Chrysant Referenznummer 858521/1 Kontakt aufnehmen E-Mail: annika.chrysant@hays.de Anstellungsart Anstellung bei der Hays Professional Solutions GmbH
Ensure structured, transparent, and methodical execution of complex, cross-functional development projectsEnable teams and leadership to make fact-based decisions, safeguards adherence to governance and processes, drives cross-functional alignment, and continuously improves execution performance across the organization Bachelor in Computer Science, Software Engineering, Electrical Engineering, Information Technology, or a related technical fieldSolid understanding of business–economic correlations, cost structures, and scenario evaluationExtensive experience driving structured execution of complex, cross-functional development projects, ensuring transparency, alignment, and methodical governanceExperience coordinating or leading interdisciplinary technical development projects (mechatronic, embedded, system-level or cross-functionalStrong proficiency with project management tools (e.g.
You will also undertake proactive maintenance and administration of computer hardware and software, and operations tools in support of the delivery of the IT service. You will develop new tools and procedures for further customization and automatization of existing products and processes and improve system availability with proactive work to avoid outages and performance issues with particular focus on maintenance services for all infrastructure used by the Operations Centre.
Ensure structured, transparent, and methodical execution of complex, cross-functional development projects Enable teams and leadership to make fact-based decisions, safeguards adherence to governance and processes, drives cross-functional alignment, and continuously improves execution performance across the organization Bachelor in Computer Science, Software Engineering, Electrical Engineering, Information Technology, or a related technical field Solid understanding of business–economic correlations, cost structures, and scenario evaluation Extensive experience driving structured execution of complex, cross-functional development projects, ensuring transparency, alignment, and methodical governance Experience coordinating or leading interdisciplinary technical development projects (mechatronic, embedded, system-level or cross-functional Strong proficiency with project management tools (e.g.