YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
If you're an exceptional HR expert with a can-do attitude, who's passionate about doing things the right way the first time, join us – the world is waiting for you.Now, here’s what we need from you: 7 years HR experience with 2 years in the Logistics industry At least 5 years in an HR management role Degree in HR or relevant related field Advanced computer proficiency in Microsoft Office Strong labour relations skills and experience working with unions Strong interpersonal skills necessary to communicate at various levels within the organisation
Periodically inspects customer spare parts inventory and recommends additional parts orders as needed for successful equipment maintenance and operation. Your Qualifications Bachelor in computer or electrical engineering with good mechanical skills or comparable education/training Extensive knowledge of machinery for the beverage / packaging industry and work experience of at least 2 years Analytical thinking for solving technical tasks Programmable Logic Controller’s (PLC) experience, electrical and/or mechanical Flexibility, assertiveness and organizational skills Self-confidence and friendly appearance Willingness to travel up to 90% of the time Passport or willingness to obtain a passport Benefits Innovative and international working environment Competitive wages Medical, Dental, Vision insurance offered at 30 days of employment Generous Educational Reimbursement program Company sponsored Life and Disability Insurance Paid Time Off Ten (10) Paid Holidays per year 401K with Company Match Location: Waukesha ǀ Wisconsin ǀ USA
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
Periodically inspects customer spare parts inventory and recommends additional parts orders as needed for successful equipment maintenance and operation. Your Qualifications Bachelor in computer or electrical engineering with good mechanical skills or comparable education/training Extensive knowledge of machinery for the beverage / packaging industry and work experience of at least 2 years Analytical thinking for solving technical tasks Programmable Logic Controller’s (PLC) experience, electrical and/or mechanical Flexibility, assertiveness and organizational skills Self-confidence and friendly appearance Willingness to travel up to 90% of the time Passport or willingness to obtain a passport Benefits Innovative and international working environment Competitive wages Medical, Dental, Vision insurance offered at 30 days of employment Generous Educational Reimbursement program Company sponsored Life and Disability Insurance Paid Time Off Ten (10) Paid Holidays per year 401K with Company Match Location: Waukesha ǀ Wisconsin ǀ USA