Establish, maintain, and continuously enhance the Configuration Management Database (CMDB)Collaborate with Business Application Owners to define service trees and map infrastructure using ServiceNow Service MappingEnsure integrity, accuracy, and currency of all Configuration Items (CIs)Define, implement, and enforce ITIL-aligned configuration policies, standards, and proceduresAlign asset and configuration data in close cooperation with the Group Competence Center for IT Configuration ManagementSupport the integration of IT Asset Management and Configuration Management processes and toolsWork closely with Change Management, Incident Management, and the Service DeskConduct audits and process reviews, identify discrepancies, and drive corrective actionsTrain, advise, and support IT teams on configuration management best practicesContribute to ITSM improvement initiatives, especially in the areas of automation and tool integration Degree in Computer Science, Information Systems, or a comparable qualification is an advantageStrong understanding of the ITIL framework; certification (ITIL 4 Foundation or higher) is highly desirableProven professional experience in Configuration Management within medium to large IT environmentsSolid knowledge of IT Asset Management and its interaction with configuration dataHands-on experience with CMDB tools such as ServiceNow, i-doit, BMC Remedy, Matrix42, or comparable platformsStructured, detail-oriented, and process-driven working styleConfident communicator, able to collaborate effectively across departments and stakeholder groupsVery good command of English, written and spokenExperience supporting ITSM-related projects, particularly automation and tool integration initiativesConfidence in conducting audits and ensuring compliance across IT processes Fexible working hours and home-office optionExtensive Learning & Development opportunitieLife balance & family-friendly benefitsModern office environment with canteenHealth & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €70,000.
Establish, maintain, and continuously enhance the Configuration Management Database (CMDB) Collaborate with Business Application Owners to define service trees and map infrastructure using ServiceNow Service Mapping Ensure integrity, accuracy, and currency of all Configuration Items (CIs) Define, implement, and enforce ITIL-aligned configuration policies, standards, and procedures Align asset and configuration data in close cooperation with the Group Competence Center for IT Configuration Management Support the integration of IT Asset Management and Configuration Management processes and tools Work closely with Change Management, Incident Management, and the Service Desk Conduct audits and process reviews, identify discrepancies, and drive corrective actions Train, advise, and support IT teams on configuration management best practices Contribute to ITSM improvement initiatives, especially in the areas of automation and tool integration Degree in Computer Science, Information Systems, or a comparable qualification is an advantage Strong understanding of the ITIL framework; certification (ITIL 4 Foundation or higher) is highly desirable Proven professional experience in Configuration Management within medium to large IT environments Solid knowledge of IT Asset Management and its interaction with configuration data Hands-on experience with CMDB tools such as ServiceNow, i-doit, BMC Remedy, Matrix42, or comparable platforms Structured, detail-oriented, and process-driven working style Confident communicator, able to collaborate effectively across departments and stakeholder groups Very good command of English, written and spoken Experience supporting ITSM-related projects, particularly automation and tool integration initiatives Confidence in conducting audits and ensuring compliance across IT processes Fexible working hours and home-office option Extensive Learning & Development opportunitie Life balance & family-friendly benefits Modern office environment with canteen Health & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €70,000.
WHAT YOU WILL DO You are responsible to provide endpoint security supports on Windows ServersYou are responsible to develop and maintain security monitoring, auditing and reporting on the WINDOWS ServersDeal day-to-day with security incidentsSecurity Hardening on Windows ServersYou will be analyzing, evaluating and configuring the privileged Access request for WINDOWS servers.You will be supporting end-to-end internal security productYou will engage with project management to confirm that infrastructure components meet the acceptance criteria and are to the required standardWe emphasize teamwork hence provide advice and guidance to junior colleagues is a must APPLICATION YOU WILL USE: Internal security toolsEDR SolutionsSecurity standards and frameworksWindows ServersScripting languagesAntivirus Solution WHAT YOU SHOULD HAVE: Degree in Computer Science, Information Systems or equivalent experience5-7 years working experience in IT and 3 year in similar role advance knowledge of Windows server administration skills (Windows servers 2008/2012/2016/2019)Good knowledge of security standards Familiar to AD and its conceptGood knowledge of any EDR (Endpoint Detection and Response) solution Good knowledge of Malware protectionMust be able to provide 24x7 on-call support on a rotational basis during the weekend and also prepare to work during public holidays Independent and results oriented and driven by goal achievement with a strong focus on high qualityStrong in information acquisition and analysis, constructive challenge, building and managing partnerships, flexibility and stress management Creative problem-solving skills and ability to work conceptuallyMust be able to communicate effectively in English for both written and oral WHAT IS THE PLUS POINT (S) ITIL Foundation/ Certification knowledge a plus.PowerShell Scripting LanguageWHAT YOU WILL GET FROM US Great team of IT professionals with global working exposureMeal Card and Flexible Benefits – customized according to individual needsOn-going professional and technical training and certificationsA multicultural environment in modern officesChoose any day for your vacation from earned public holiday (Saturday and ad hoc)Smart casual everydayGlobal internal job opportunities available within DPDHLUnlimited Outpatient MedicalHome office possibilities Sounds good?
Carry out the scanning and allocation of patient notes, invoices and other paperwork into the computer system as required. Manage IDEAS administration, including mail merges for non-lab documents and checking patient records when orders are received following Oxford TPA.