Computer-Stellen für Kundenservice Customer

Main Tasks and Key Responsibilities Overall goals / Typical measures Seeks and prospects for BC targets to win new customers generally in the 30k-500k Euro range Net Sales per annumPlans and manages medium to large - sized Business CustomersBuilds rapport and trust with customers by being informed about customer’s business and the marketAssesses the type and size of customer needsRecommends solutions based on customer needs by using industry knowledgeIs responsible for closing business by connecting a customer’s needs to a DHL solution by offering value to the clients supply chainSupports customer growth by conducting joint visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etcUses networks within the various Sales channels within DP DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needsCollects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA’s & SOP’s)Is a master user of DGF CRMTransfers SC with high value potential to key account Sales channel Job Requirements Computer Literate – All MS Programsand willing to learn additional computer skillsAbility to work in a team environment and transfer of knowledge to team membersAbility to work within time constraints, make own decisions and advise Client of logistics solutionsPunctuality and time management skills are essential elements of this position.Ability to work under extreme pressure with minimal supervision.Ability to communicate effectively on all levelsAbility to use initiative and be a self-starterCreativity and problem-solving capabilitiesOutstanding Customer relationship skills a necessityPunctuality and time management skills are essential elements of this position.Must have previous freight experience Skills / Qualifications Key capabilities / Competencies Competence Competency segment ‘Business’ Analysis:Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another.

Periodically inspects customer spare parts inventory and recommends additional parts orders as needed for successful equipment maintenance and operation. Your Qualifications Bachelor in computer or electrical engineering with good mechanical skills or comparable education/training Extensive knowledge of machinery for the beverage / packaging industry and work experience of at least 2 years Analytical thinking for solving technical tasks Programmable Logic Controller’s (PLC) experience, electrical and/or mechanical Flexibility, assertiveness and organizational skills Self-confidence and friendly appearance Willingness to travel up to 90% of the time Passport or willingness to obtain a passport Benefits Innovative and international working environment Competitive wages Medical, Dental, Vision insurance offered at 30 days of employment Generous Educational Reimbursement program Company sponsored Life and Disability Insurance Paid Time Off Ten (10) Paid Holidays per year 401K with Company Match Location: Waukesha ǀ Wisconsin ǀ USA

Periodically inspects customer spare parts inventory and recommends additional parts orders as needed for successful equipment maintenance and operation. Your Qualifications Bachelor in computer or electrical engineering with good mechanical skills or comparable education/training Extensive knowledge of machinery for the beverage / packaging industry and work experience of at least 2 years Analytical thinking for solving technical tasks Programmable Logic Controller’s (PLC) experience, electrical and/or mechanical Flexibility, assertiveness and organizational skills Self-confidence and friendly appearance Willingness to travel up to 90% of the time Passport or willingness to obtain a passport Benefits Innovative and international working environment Competitive wages Medical, Dental, Vision insurance offered at 30 days of employment Generous Educational Reimbursement program Company sponsored Life and Disability Insurance Paid Time Off Ten (10) Paid Holidays per year 401K with Company Match Location: Waukesha ǀ Wisconsin ǀ USA

Sehr gute kommunikative Fähigkeit in Wort und Schrift Sehr gute Kenntnisse in Rechtschreibung und Grammatik Freude am telefonischen oder schriftlichen Umgang mit Kunden Hohe Kunden- und Serviceorientierung Ausgeprägte Teamfähigkeit und hohe Kooperationsbereitschaft Engagement und Flexibilität Strukturierte und lösungsorientierte Arbeitsweise Schnelles Auffassungsvermögen und Fähigkeit sich selbst zu organisieren Gute Kenntnisse im Umgang mit dem Computer Wir bieten Ihnen Eine übertarifliche Vergütung (Stundenlohn+Zulage) + Bezuschussung Deutschlandticket Planungssicherheit durch ein langfristig ausgelegtes Arbeitsverhältnis Flache Hierarchien, offene Unternehmenskultur und wertschätzende Arbeitsatmosphäre Umfangreiche Einarbeitung und kontinuierliches Coaching

Your Profile BS in Engineering, or similar technical discipline.Two (2) years related experience in a manufacturing environment, preferably in the field of optics.Ability to interpret technical drawings and specifications.Working knowledge of GD&T and how to evaluate.Hands on experience with manual measurement tools (calipers, micrometers, indicators, etc.) and electronic measurement equipment (vision systems, optical microscopes, comparators, etc.).Experience in product and process audits.Experience in following / maintaining an ISO 9001, 13485, AS9100 Quality Management System.Strong analytical ability and a disciplined problem-solving approach. Computer proficiency and experience using Microsoft Office software.Must be able to read, write, and speak English.Effective communication skills: listening, writing, speaking and oral presentations.

Occasional tasks include typing, dialing, climbing, balancing, stooping, kneeling, crouching, crawling, and reaching. Lifting up to 20 pounds may be required. Frequent computer use and visual acuity—including close, color, distance, depth perception, and focus adjustment—are essential.

Fluent in English listening, speaking and writing that need to cooperate with USA & Europe colleagues Experience of cooperate with customer service with knowledge of how to fulfill customer's desire for customer complain.Bachelor or above in software engineering, computer science or mechatronics

All candidates will get training of ZNT products and tools in Germany, and work closely with your colleagues in Germany and Asia.Bachelor degree in computer science with at least 2 years of work experienceSelf starter to drive and rollout systems yourselfExperience with project managementSound understanding of the manufacturing industry and its automation processes, preferable in the semiconductor or medical device industryExperience with the following is a plus: Equipment interfacing, to control equipment from other systems, as well as to collect data from those systemsEquipment characterization - SECS/GEMExperience with MES systemsExperience with APC and SPCReporting systemsExcellent communication skills, commitment and flexibilityTeam builder, as well as with your colleagues as with the customer  Betriebliche Altersvorsorge   Aus- und Weiterbildung   Flache Hierarchien und kurze Kommunikationswege   Flexible Arbeitszeiten   Gesundheitsmaßnahmen   Mobiles Arbeiten  International work environment, with high tech professionals and solutions, working with global leaders, being your customers as well as solution providers.A growing company, with great future career opportunities401K and healthcare planMarket conform salary  Interessiert?