You will work in an internationally oriented market segment with a broad customer base of OEMs. YOUR QUALIFICATIONS Completed technical degree in computer science/electrical engineering/mechatronics Professional experience in a comparable environment and practical experience in the analysis and specification of system requirements, preferably in the automotive industry using DOORS and RhapsodyProficient use of the SysML modeling language and experience in the development of ASIL C/D systems Systematic, process-oriented approach (SPICE, V-model) and very good technical understanding Experience in the field of digital control engineering and power electronics is desirable Experience with System-FMEA and System-FTA is desirable Excellent communication skills in English Enthusiasm and a desire to further develop oneself and the HV DC/DC and OBC products WHAT WE OFFERMobile Working and flexible working time modelsExtensive career and further training opportunities Sports and health program HELLA in Motion as well as partner of the company fitness network WELLPASSDiscounted Germany ticket for bus and trainFree coffee and water, company restaurants and cafésBicycle leasing and numerous employee benefitsCompany pension plan with HELLA allowanceFamily support: family service and advice on caring for relativesEmployee events Even if you do not meet all our requirements, do not hesitate to apply to us, because the further development of our employees is very important to us and opens up a wide range of opportunities for you in our company.
Establish, maintain, and continuously enhance the Configuration Management Database (CMDB) Collaborate with Business Application Owners to define service trees and map infrastructure using ServiceNow Service Mapping Ensure integrity, accuracy, and currency of all Configuration Items (CIs) Define, implement, and enforce ITIL-aligned configuration policies, standards, and procedures Align asset and configuration data in close cooperation with the Group Competence Center for IT Configuration Management Support the integration of IT Asset Management and Configuration Management processes and tools Work closely with Change Management, Incident Management, and the Service Desk Conduct audits and process reviews, identify discrepancies, and drive corrective actions Train, advise, and support IT teams on configuration management best practices Contribute to ITSM improvement initiatives, especially in the areas of automation and tool integration Degree in Computer Science, Information Systems, or a comparable qualification is an advantage Strong understanding of the ITIL framework; certification (ITIL 4 Foundation or higher) is highly desirable Proven professional experience in Configuration Management within medium to large IT environments Solid knowledge of IT Asset Management and its interaction with configuration data Hands-on experience with CMDB tools such as ServiceNow, i-doit, BMC Remedy, Matrix42, or comparable platforms Structured, detail-oriented, and process-driven working style Confident communicator, able to collaborate effectively across departments and stakeholder groups Very good command of English, written and spoken Experience supporting ITSM-related projects, particularly automation and tool integration initiatives Confidence in conducting audits and ensuring compliance across IT processes Fexible working hours and home-office option Extensive Learning & Development opportunitie Life balance & family-friendly benefits Modern office environment with canteen Health & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €70,000.
Then, please send us your application: SCHOTT ASIA IT SERVICES, Human Resources, Wei Ni Tang, *At SCHOTT, it’s your personality that counts – not your gender, your identity, or origin.Your Profile Bachelor’s degree in Computer Science, Information Technology, or a related discipline.At least 4 years of experience in CMDB administration and ITSM process management.Strong understanding of IT service management frameworks, particularly ITIL.Hands-on experience with Configuration Management in ServiceNow.Solid knowledge of IT infrastructure, network architecture, and databases such as Microsoft SQL.Proficiency in data analysis and the creation of reports and dashboards.Excellent problem-solving skills and the ability to work independently with a focus on priorities.Strong communication and interpersonal skills.Ability to effectively train and educate others.Enthusiasm for learning and exploring new topics.Proficiency in English.