YOUR TASKS Lead and manage an international SCADA deployment team of eight specialists Oversee SCADA system coordination and operational delivery Take ownership of installation and commissioning of Nordex SCADA systems Coordinate second‑level support for SCADA field issues Ensure structured handover of SCADA topics to service teams Collaborate with development teams for product improvements Provide structured reporting to senior management YOUR PROFILE Bachelor’s degree in Computer Science or similar 2–3+ years experience in system architecture/backend/software Initial leadership experience in a technical environment Experience with microservices, Docker and cloud deployment Experience with InfluxDB and MongoDB Linux operations background and agile mindset Fluent English and intercultural competence YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
Maschinenbau, Elektrotechnik, Wirtschaftsingenieurwesen, Informatik, CES, Automatisierungstechnik, oder vergleichbar) Sie haben idealerweise bereits erste praktische Erfahrung im Bereich Entwicklung, Produktion, Automatisierung oder Computer Vision gesammelt. Sie haben den Selbstanspruch, neue Themen zu entwickeln und Gestaltungsspielraum zu nutzen. Sie arbeiten strukturiert und verbindlich, denken kreativ und pragmatisch, sind neugierig und motiviert, immer wieder Neues zu lernen.
Maschinenbau, Elektrotechnik, Wirtschaftsingenieurwesen, Informatik, CES, Automatisierungstechnik, oder vergleichbar) Sie haben idealerweise bereits erste praktische Erfahrung im Bereich Entwicklung, Produktion, Automatisierung oder Computer Vision gesammelt. Sie haben den Selbstanspruch, neue Themen zu entwickeln und Gestaltungsspielraum zu nutzen. Sie arbeiten strukturiert und verbindlich, denken kreativ und pragmatisch, sind neugierig und motiviert, immer wieder Neues zu lernen.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
Support process and design clarification in collaboration with Project Engineering colleagues. YOUR PROFILE Degree in Electrical Engineering, Electronics, Computer Science, Information Systems, Information Technology, or a related field. 1–3 years of relevant professional experience combined with CCNA certification and proficiency in drawing tools such as Microsoft Visio and strong knowledge of communication protocols Experience in IT/OT network configuration, including IP concepts, firewalls, and port management.
Support process and design clarification in collaboration with Project Engineering colleagues. YOUR PROFILE Degree in Electrical Engineering, Electronics, Computer Science, Information Systems, Information Technology, or a related field. 1–3 years of relevant professional experience combined with CCNA certification and proficiency in drawing tools such as Microsoft Visio and strong knowledge of communication protocols Experience in IT/OT network configuration, including IP concepts, firewalls, and port management.