Carry out the scanning and allocation of patient notes, invoices and other paperwork into the computer system as required. Manage IDEAS administration, including mail merges for non-lab documents and checking patient records when orders are received following Oxford TPA.
As part of our team, you will take on the following responsibilities: You develop and maintain cloud‑based data pipelines and data products specifically for the Finance domain, built on our Snowflake database.You integrate financial and transactional data from various sources into our central Data Platform, optimize ETL processes, and ensure high data quality.You design and build new DataFlows and DataSets for Finance use cases and create as well as manage the corresponding Power BI reports.You collaborate closely with Finance Product Owners, Data Scientists, and Business Units to deliver meaningful analytical data products.You take ownership of data governance for all Finance data products and actively drive their further development.You support the modernization of our Finance data architecture and contribute to the migration towards cloud‑ and big‑data‑based technologies. What makes you stand out You hold a degree in Computer Science, Business Informatics, or a comparable qualification.You have strong expertise in SQL databases, including data modeling, table design, and data querying — ideally with experience in Snowflake.You bring experience in developing and integrating data products and are familiar with Azure Data Factory, Python, and modern cloud technologies (preferably Azure).You have hands‑on experience creating meaningful Power BI reports; knowledge of CI/CD or container technologies (e.g., Docker, Kubernetes) is a plus.You work analytically, communicate effectively, collaborate well in teams, and demonstrate a strong hands‑on mentality.You are fluent in English and have very good German skills; you also have a passion for financial databases and enjoy exploring new topics.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
Who you are 5+ years of professional experience in Platform Engineering, DevOps, or Site Reliability Engineering (SRE), with a significant focus on cloud infrastructure Fluency in scripting languages (e.g., Python, Go, Bash) for system automation, tooling development, and operational tasks Deep expertise in managing and scaling production workloads within a major public cloud provider (e.g., AWS, Azure, or GCP), including strong familiarity with core services like Compute, Networking, Identity & Access Management (IAM), and Managed Database Proven mastery of Infrastructure-as-Code (IaC) using AWS CloudFormation and/or Terraform in complex, multi-account environments Demonstrated experience designing, implementing, and maintaining robust CI/CD pipelines Solid knowledge of monitoring and logging solutions Excellent communication and documentation skills, with the ability to articulate complex technical issues to technical stakeholders Benefits Hybrid working Sportkurse Freier Zutritt zur code.talks Exklusive Mitarbeiter Rabatte Kostenlose Getränke Sprachkurse Kostenloser Laracasts Account Company Events Relocation Unterstützung Mobilitätszuschlag State-of-the-art Technologien Zentrale Lage Betriebliche Altersvorsorge Weiterbildungs- angebote Hunde erlaubt AY Academy Feedbackkultur Firmenfahrrad YOU ARE THE CORE OF ABOUT YOU.
Documentation & Training Develop and maintain system and process documentation.Deliver standard user training for supported applications. Your Profile Bachelor Degree in Computer Science, Business Informatics, or a comparable field.3 years of experience in operating production services and operational services, initial experience in dealing with service providers and advising customersExperience with MES systems (e.g., HydraX, Cronetwork).Proficiency with monitoring and logging tools (Grafana, Kibana).Linux expertise (Debian preferred).Scripting and automation (Bash, Python, Perl).Networking fundamentals and integration knowledge.Containerization (Docker, Kubernetes) and CI/CD pipelines.Virtualization and cloud technologies (VMware, KVM, Azure).SQL database knowledge.Initial experience with service providers and customer advisory.Strong communication skills and knowledge of application management processes.Understanding of business processes in smart factory contexts.Familiarity with service management methods (PMI & ITIL).Proficiency in English.