Location: Mobile Work (Mexico) What you’ll do Lead the charge: Manage cross-functional teams to deliver software into major retail environments Be the face: Build strong customer relationships as the main contact throughout the project lifecycle Keep it agile: Support Agile processes and enable smooth development execution Own the numbers: Manage budgets, forecasts, and invoicing with precision Stay ahead: Report on status, risks, and financials across stakeholder levels Solve smart: Resolve issues, ensure quality, and keep projects on time and on budget What you bring A degree in Computer Science, IT, or a related field Strong experience in the Central/Latin America`s retail market, experience in IT/software projects; POS background is a plus Proven success in managing customer-facing projects, including budgeting and contracts Strong communication skills and confidence in stakeholder management Team-oriented, creative in problem-solving, and adaptable to dynamic environments Fluent in English Willingness to travel and take your expertise global
This includes the ability to work unsupervised, under pressure and meet deadlines • Creative with strong commitment to quality and excellence, and a continuous improvement mindset • Communication and time-management skills • Strong analytical skills and efficient problem solving • You are educated on master degree level in IT Security, Computer Science or equivalent, fluent in English WHAT IS THE PLUS POINT (S): • Certifications such as SEC545 (SANS), CCSP(ISC2), CISSP, CCSK(CSA), Microsoft Certified Azure Security or similar • DevSecOps experience related to application deployments on multi cloud • Strong experience on cloud platforms such as Google, Amazon and Azure WHAT YOU WILL GET FROM US: • Great team of IT professionals with global working exposure • On-going professional and technical training and certifications • Global internal job opportunities available within DPDHL • A multicultural environment • Meal Card and Flexible Benefits – customized according to individual needs • Choose any day for your vacation from earned public holiday (Saturday and ad hoc) • Smart casual dress code • Company Outpatient Medical • Home office possibilities Sounds good?
Establish, maintain, and continuously enhance the Configuration Management Database (CMDB) Collaborate with Business Application Owners to define service trees and map infrastructure using ServiceNow Service Mapping Ensure integrity, accuracy, and currency of all Configuration Items (CIs) Define, implement, and enforce ITIL-aligned configuration policies, standards, and procedures Align asset and configuration data in close cooperation with the Group Competence Center for IT Configuration Management Support the integration of IT Asset Management and Configuration Management processes and tools Work closely with Change Management, Incident Management, and the Service Desk Conduct audits and process reviews, identify discrepancies, and drive corrective actions Train, advise, and support IT teams on configuration management best practices Contribute to ITSM improvement initiatives, especially in the areas of automation and tool integration Degree in Computer Science, Information Systems, or a comparable qualification is an advantage Strong understanding of the ITIL framework; certification (ITIL 4 Foundation or higher) is highly desirable Proven professional experience in Configuration Management within medium to large IT environments Solid knowledge of IT Asset Management and its interaction with configuration data Hands-on experience with CMDB tools such as ServiceNow, i-doit, BMC Remedy, Matrix42, or comparable platforms Structured, detail-oriented, and process-driven working style Confident communicator, able to collaborate effectively across departments and stakeholder groups Very good command of English, written and spoken Experience supporting ITSM-related projects, particularly automation and tool integration initiatives Confidence in conducting audits and ensuring compliance across IT processes Fexible working hours and home-office option Extensive Learning & Development opportunitie Life balance & family-friendly benefits Modern office environment with canteen Health & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €70,000.
Establish, maintain, and continuously enhance the Configuration Management Database (CMDB)Collaborate with Business Application Owners to define service trees and map infrastructure using ServiceNow Service MappingEnsure integrity, accuracy, and currency of all Configuration Items (CIs)Define, implement, and enforce ITIL-aligned configuration policies, standards, and proceduresAlign asset and configuration data in close cooperation with the Group Competence Center for IT Configuration ManagementSupport the integration of IT Asset Management and Configuration Management processes and toolsWork closely with Change Management, Incident Management, and the Service DeskConduct audits and process reviews, identify discrepancies, and drive corrective actionsTrain, advise, and support IT teams on configuration management best practicesContribute to ITSM improvement initiatives, especially in the areas of automation and tool integration Degree in Computer Science, Information Systems, or a comparable qualification is an advantageStrong understanding of the ITIL framework; certification (ITIL 4 Foundation or higher) is highly desirableProven professional experience in Configuration Management within medium to large IT environmentsSolid knowledge of IT Asset Management and its interaction with configuration dataHands-on experience with CMDB tools such as ServiceNow, i-doit, BMC Remedy, Matrix42, or comparable platformsStructured, detail-oriented, and process-driven working styleConfident communicator, able to collaborate effectively across departments and stakeholder groupsVery good command of English, written and spokenExperience supporting ITSM-related projects, particularly automation and tool integration initiativesConfidence in conducting audits and ensuring compliance across IT processes Fexible working hours and home-office optionExtensive Learning & Development opportunitieLife balance & family-friendly benefitsModern office environment with canteenHealth & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €70,000.
Mein Arbeitgeber Language: English Administer and maintain Azure AI Foundry workspaces, environments, model catalogs, compute and configurations Manage lifecycle operations for LLMs, embeddings models and model deployments within the platform (excluding agent deployment) Ensure reliability, scalability, and performance of AI Foundry environments across all stages (dev/test/prod) Configure and maintain logging, tracing, telemetry and usage dashboards Monitor performance, cost, quota consumption and operational health of AI Foundry components Implement alerting and diagnostics to ensure platform stability Apply and maintain Azure RBAC, workspace governance and access policies inside the platform Ensure consistency in workspace structure, permissions and operational standards across teams Support internal teams in onboarding and safe platform usage Produce high quality documentation, runbooks, platform guides and onboarding materials Assist internal teams in using AI Foundry capabilities effectively / Provide hands-on troubleshooting and support for platform adoption Practical, hands-on experience managing Azure platforms in production environments Strong knowledge of Azure AI Foundry, Azure OpenAI, and related Azure AI/ML components Familiarity with LLM lifecycle management, platform operations, and governance Experience working autonomously within engineering or platform teams Strong communication skills and ability to assist internal teams Proven ability to produce clear and structured documentation Experience with Portkey for model routing, observability, caching, or guardrails Knowledge of Azure API Management (APIM) Understanding of other AI ecosystem tools such as Promptflow, MLflow, LangChain, or Semantic Kernel Exposure to cloud security best practices Start: April 2026 Remote work possible Ihr Kontakt Referenznummer 863216/1 Kontakt aufnehmen Telefon:+ 49 621 1788-4297 E-Mail: positionen@hays.de Anstellungsart Freiberuflich für ein Projekt