Computer-Stellen für Sales Service

You will also undertake proactive maintenance and administration of computer hardware and software, and operations tools in support of the delivery of the IT service. You will develop new tools and procedures for further customization and automatization of existing products and processes and improve system availability with proactive work to avoid outages and performance issues with particular focus on maintenance services for all infrastructure used by the Operations Centre.​

Documentation & Training Develop and maintain system and process documentation.Deliver standard user training for supported applications. Your Profile Bachelor Degree in Computer Science, Business Informatics, or a comparable field.3 years of experience in operating production services and operational services, initial experience in dealing with service providers and advising customersExperience with MES systems (e.g., HydraX, Cronetwork).Proficiency with monitoring and logging tools (Grafana, Kibana).Linux expertise (Debian preferred).Scripting and automation (Bash, Python, Perl).Networking fundamentals and integration knowledge.Containerization (Docker, Kubernetes) and CI/CD pipelines.Virtualization and cloud technologies (VMware, KVM, Azure).SQL database knowledge.Initial experience with service providers and customer advisory.Strong communication skills and knowledge of application management processes.Understanding of business processes in smart factory contexts.Familiarity with service management methods (PMI & ITIL).Proficiency in English.

Assist with quality assurance of activities and educate less experienced colleagues in related areas.Liaises with staff for the development of system enhancements to overcome known problems or further fulfil user requirements Be responsible for the adoption of new software releases from systems development staff or software suppliers and ensuring the continued support of the service thereafter Act as Service Owner for regional service, Global or Top Service By Revenue Be assigned specific project related tasks by Project Manager APPLICATION YOU WILL USE: Unix / Linux commandShell ScriptingOracle SQL WHAT YOU SHOULD HAVE: Degree in Computer Science, Information Systems or equivalent experience 3–5 years of working experience in performing L2 application support of large enterprise application Must have hands on knowledge on scripting languages like Java script and Shell Script.

Unser Mandant ist ein innovatives Technologie-Scale-up , das die Abfall- und Recyclingindustrie mit modernster künstlicher Intelligenz (KI), Computer Vision und Robotik nachhaltig verändert. Das Unternehmen entwickelt und vertreibt intelligente Systeme, die Materialien in Recyclinganlagen automatisiert erkennen, klassifizieren und sortieren .