WHAT YOU WILL DO Receive requests for support from business users Prioritize requests in accordance with agreed criteria and the needs of the organization in accordance with Service Level Agreements and current processes and procedures Investigate problems and support requests and determine appropriate action Provide correct responses to requests for supportwithin area of competence which include manipulating data, reconfiguring systems, helping to implement changes to operating procedures, training users or operations staff, producing additional documentation, or escalating requests Follow quality standards and policies relating to their technical specialization Liaise with staff responsible for the design and development of system enhancements Be assigned with specific project related tasks APPLICATION YOU WILL USE: Unix / Linux commandShell ScriptingOracle SQL WHAT YOU SHOULD HAVE: Degree in Computer Science, Information Systems or equivalent experience 1-2 years of working experience in performing L2 application support of large enterprise application Must have hands on knowledge on scripting languages like Java script and Shell Script.
WHAT YOU WILL DO Receive requests for support from business users Prioritize requests in accordance with agreed criteria and the needs of the organization in accordance with Service Level Agreements and current processes and procedures Investigate problems and support requests and determine appropriate action Provide correct responses to requests for supportwithin area of competence which include manipulating data, reconfiguring systems, helping to implement changes to operating procedures, training users or operations staff, producing additional documentation, or escalating requests Follow quality standards and policies relating to their technical specialization Liaise with staff responsible for the design and development of system enhancements Be assigned with specific project related tasks APPLICATION YOU WILL USE: Unix / Linux commandShell ScriptingOracle SQL WHAT YOU SHOULD HAVE: Degree in Computer Science, Information Systems or equivalent experience 1-2 years of working experience in performing L2 application support of large enterprise application Must have hands on knowledge on scripting languages like Java script and Shell Script.
Occasional tasks include typing, dialing, climbing, balancing, stooping, kneeling, crouching, crawling, and reaching. Lifting up to 20 pounds may be required. Frequent computer use and visual acuity—including close, color, distance, depth perception, and focus adjustment—are essential.
Skills & Attributes Strong interpersonal skills and customer‑driven mindset.Strategic thinker with strong business acumen and commercial agility.Impactful communicator with the ability to lead, motivate, and influence teams.Results‑driven leader with a proactive, energetic, and collaborative approach.Excellent computer skills (MS Office, Word, Excel, PowerPoint).In return, we offer We believe there is always a better way. Open for change and feedback is what defines our culture.
Assist with quality assurance of activities and educate less experienced colleagues in related areas.Liaises with staff for the development of system enhancements to overcome known problems or further fulfil user requirements Be responsible for the adoption of new software releases from systems development staff or software suppliers and ensuring the continued support of the service thereafter Act as Service Owner for regional service, Global or Top Service By Revenue Be assigned specific project related tasks by Project Manager APPLICATION YOU WILL USE: Unix / Linux commandShell ScriptingOracle SQL WHAT YOU SHOULD HAVE: Degree in Computer Science, Information Systems or equivalent experience 3–5 years of working experience in performing L2 application support of large enterprise application Must have hands on knowledge on scripting languages like Java script and Shell Script.
We will need you to possess the following essential qualities and skills: Recognized Degree in IT; Computer Science; Software Engineering, Finance, Business Information Technology or relevant fieldsAbove 3.0 CGPA / Second Class upper (Hons)Less than 1-year of working experienceHighly self-motivated team player with good analytical and conceptual thinking, results-driven with initiative and good negotiation skillsAll rounded individual with a deep interest in IT industry who enjoys challenges and strive to work with professionals in IT industry globallyAble to quickly absorb professional knowledge, good in problem-solving, contribution and leadershipEagerness to take responsibility over complex processes and ability to multitaskExcellent verbal and written English WHAT IS THE PLUS POINT (S) Experience in self-initiated projectsBasic programming skills in any programming language WHAT YOU WILL GET FROM US Great team of IT professionals with global working exposureMeal Card and Flexible Benefits – customized according to individual needsOn-going professional and technical training and certificationsA multicultural environment in modern officesChoose any day for your vacation from earned public holiday (Saturday and ad hoc)Smart casual everydayGlobal internal job opportunities available within DPDHLUnlimited Outpatient MedicalHome office possibilities If you are up to the challenge, contact us today and we will ensure that you will have an experience of a lifetime.
We will need you to possess the following essential qualities and skills: Recognized Degree in IT; Computer Science; Software Engineering, Finance, Business Information Technology or relevant fieldsAbove 3.0 CGPA / Second Class upper (Hons)Less than 1-year ofworking experienceHighly self-motivated team player with good analytical and conceptual thinking, results-driven with initiative and good negotiation skillsAll rounded individual with a deep interest in IT industry who enjoys challenges and strive to work with professionals in IT industry globallyAble to quickly absorb professional knowledge, good in problem-solving, contribution and leadershipEagerness to take responsibility over complex processes and ability to multitaskExcellent verbal and written English WHAT IS THE PLUS POINT (S) Experience in self-initiated projects WHAT YOU WILL GET FROM US Great team of IT professionals with global working exposure Meal Card and Flexible Benefits – customized according to individual needs On-going professional and technical training and certifications A multicultural environment in modern offices Choose any day for your vacation from earned public holiday (Saturday and ad hoc) Smart casual everyday Global internal job opportunities available within DPDHL Unlimited Outpatient Medical Home office possibilities If you are up to the challenge, contact us today and we will ensure that you will have an experience of a lifetime.
WHAT YOU WILL DO •Role involves both Architecting, implementation planning and executing with some measure of hands-on work •Set up Enterprise monitoring framework and governance •Research on emerging related technologies in support of increased cost effectiveness and flexibility •Product selection inclusive of PoC & RFI/RFP support •Providing strategic directions for standardizing of monitoring landscape and efficient use of resources for proactive application and infrastructure monitoring •Establish and leverage key strategic vendor relationships •Develop and maintain build standards of related services •Design and implement automation initiatives to optimize the current state •Form and lead global virtual teams creating functional touch points with both architecture and operation teams enabling the on-boarding of new product/technologies to improve infrastructure supporting the global strategy •Deliver complex Infrastructure Projects Implementation •Infrastructure Problem Management - provide 3rd level problem management support for relevant Tools and Monitoring services APPLICATION YOU WILL USE •Microfocus OML •Splunk •Dynatrace •SCOM •Topaz •IQSonar •Microfocus Sitescope •TeamQuest •IBM Tivoli WHAT YOU SHOULD HAVE •Degree in Computer Science, Information Systems or equivalent experience •Minimum 10 years of experience in IT or related field with a minimum of 5 of those years focusing on enterprise Tools and Monitoring •End-to-end product lifecycle management from strategic planning to tactical activities •Good knowledge of Operating Systems, System Management, Hardware, Big Data, Automation tools and virtualization technologies, interoperation of all these technologies as applicable •Demonstrated skill in critical thinking and problem-solving methods •Demonstrable experience designing highly available, highly scalable production systems •Exposure to Multi cloud infrastructure •Vision for information delivery and management and driving execution of the roadmap, including enterprise data architecture, big data, analytics and data management.
We will need you to possess the following essential qualities and skills: Recognized Degree in IT; Computer Science; Software Engineering, Finance, Business Information Technology or relevant fieldsAbove 3.0 CGPA / Second Class upper (Hons)Less than1-yearofworking experienceHighly self-motivated team player with good analytical and conceptual thinking, results-driven with initiative and good negotiation skillsAll rounded individual with adeepinterest inITindustry who enjoys challenges and strive to work with professionals inITindustry globallyAble to quickly absorb professional knowledge, good inproblem-solving, contribution and leadershipEagerness to take responsibilityovercomplex processes and ability to multitaskExcellent verbal and written English WHAT IS THE PLUS POINT (S) ·Experience inself-initiatedprojects Basic programming skills in any programming language WHAT YOU WILL GET FROM US Great team of IT professionals with global working exposureMeal Card and Flexible Benefits – customized according to individual needsOn-going professional and technical training and certificationsA multicultural environment in modern officesChoose any day for your vacation from earned public holiday (Saturday and ad hoc)Smart casual everydayGlobal internal job opportunities available within DPDHLUnlimited Outpatient MedicalHome office possibilities If you are up to the challenge, contact us today and we will ensure that you will have an experience of a lifetime.
We will need you to possess the following essential qualities and skills: Recognized Degree in IT; Computer Science; Software Engineering, Finance, Business Information Technology or relevant fieldsAbove 3.0 CGPA / Second Class upper (Hons)Less than 1-year ofworking experienceHighly self-motivated team player with good analytical and conceptual thinking, results-driven with initiative and good negotiation skillsAll rounded individual with a deep interest in IT industry who enjoys challenges and strive to work with professionals in IT industry globallyAble to quickly absorb professional knowledge, good in problem-solving, contribution and leadershipEagerness to take responsibility over complex processes and ability to multitaskExcellent verbal and written English WHAT IS THE PLUS POINT (S) Experience in self-initiated projects Basic programming skills in any programming language WHAT YOU WILL GET FROM US Great team of IT professionals with global working exposure Meal Card and Flexible Benefits – customized according to individual needs On-going professional and technical training and certifications A multicultural environment in modern offices Choose any day for your vacation from earned public holiday (Saturday and ad hoc) Smart casual everyday Global internal job opportunities available within DPDHL Unlimited Outpatient Medical Home office possibilities If you are up to the challenge, contact us today and we will ensure that you will have an experience of a lifetime.
We will need you to possess the following essential qualities and skills: Recognized Degree in IT; Computer Science; Software Engineering, Finance, Business Information Technology or relevant fieldsAbove 3.0 CGPA / Second Class upper (Hons)Less than 1-year ofworking experienceHighly self-motivated team player with good analytical and conceptual thinking, results-driven with initiative and good negotiation skillsAll rounded individual with a deep interest in IT industry who enjoys challenges and strive to work with professionals in IT industry globallyAble to quickly absorb professional knowledge, good in problem-solving, contribution and leadershipEagerness to take responsibility over complex processes and ability to multitaskExcellent verbal and written English WHAT IS THE PLUS POINT (S) Experience in self-initiated projects Basic programming skills in any programming language WHAT YOU WILL GET FROM US Great team of IT professionals with global working exposure Meal Card and Flexible Benefits – customized according to individual needs On-going professional and technical training and certifications A multicultural environment in modern offices Choose any day for your vacation from earned public holiday (Saturday and ad hoc) Smart casual everyday Global internal job opportunities available within DPDHL Unlimited Outpatient Medical Home office possibilities If you are up to the challenge, contact us today and we will ensure that you will have an experience of a lifetime.
We will need you to possess the following essential qualities and skills: Recognized Degree in IT; Computer Science; Software Engineering, Finance, Business Information Technology or relevant fieldsAbove 3.0 CGPA / Second Class upper (Hons)Less than 1-year ofworking experienceHighly self-motivated team player with good analytical and conceptual thinking, results-driven with initiative and good negotiation skillsAll rounded individual with a deep interest in IT industry who enjoys challenges and strive to work with professionals in IT industry globallyAble to quickly absorb professional knowledge, good in problem-solving, contribution and leadershipEagerness to take responsibility over complex processes and ability to multitaskExcellent verbal and written English WHAT IS THE PLUS POINT (S) Experience in self-initiated projects Basic programming skills in any programming language WHAT YOU WILL GET FROM US Great team of IT professionals with global working exposure Meal Card and Flexible Benefits – customized according to individual needs On-going professional and technical training and certifications A multicultural environment in modern offices Choose any day for your vacation from earned public holiday (Saturday and ad hoc) Smart casual everyday Global internal job opportunities available within DPDHL Unlimited Outpatient Medical Home office possibilities If you are up to the challenge, contact us today and we will ensure that you will have an experience of a lifetime.
Delight customers by providing outstanding technical support, service, and product selection assistance. Responsible for maintaining company property (company car, computer, office equipment, customer demo/loaner products, consignment stock, etc.) that is in his/her control, and or at his/her customer site.