Qualifications & Skills Strong technical communication skills, with the ability to clearly explain concepts and collaborate effectively with both technical and non‑technical stakeholders Advanced computer proficiency, including MS Office (Word, Excel, Outlook) and demonstrated ability to quickly learn and adopt new software platforms, CRM tools, data systems, or automation technologies 4‑year degree in a technical, business, or related field preferred, but not required Experience troubleshooting basic technical issues and navigating systems, dashboards, or digital workflows Ability to thrive in a fast‑paced, technology‑driven environment, managing multiple priorities while meeting deadlines Self‑starter with strong analytical thinking skills, able to investigate problems, interpret data, and follow established processes to completion with minimal supervision Excellent time management, organization, and multi‑tasking skills, with a proactive approach to solving operational or system‑related challenges Ability to work onsite (8:30am–5:00pm) and collaborate closely with technical and operational teams WÜSTHOF is an equal opportunity employer and we are committed to creating a diverse team.
You will love your job! Your Background Includes: Knowledge of computer networking (TCP/IP) an advantage Minimum 1 year of customer facing experience Very good spoken and written English Good communication, prioritization and organization skills Ability to work independently and under time and workload pressure Ability to follow agreed instructions and find ways to improve existing processes Your Day To Day Responsibilities Include: Provide support and consultancy for the successful deployment of secure network connectivity between DPDHL and 3rd parties Support the Secure Access Operations department in the delivery of properly engineered network security services Ensure all requests are properly documented and strictly follow the Network Security processes Assume end-to-end task ownership and promptly respond to customer queries Propose ideas to improve the service DHL is an equal opportunity employer.