Establish, maintain, and continuously enhance the Configuration Management Database (CMDB)Collaborate with Business Application Owners to define service trees and map infrastructure using ServiceNow Service MappingEnsure integrity, accuracy, and currency of all Configuration Items (CIs)Define, implement, and enforce ITIL-aligned configuration policies, standards, and proceduresAlign asset and configuration data in close cooperation with the Group Competence Center for IT Configuration ManagementSupport the integration of IT Asset Management and Configuration Management processes and toolsWork closely with Change Management, Incident Management, and the Service DeskConduct audits and process reviews, identify discrepancies, and drive corrective actionsTrain, advise, and support IT teams on configuration management best practicesContribute to ITSM improvement initiatives, especially in the areas of automation and tool integration Degree in Computer Science, Information Systems, or a comparable qualification is an advantageStrong understanding of the ITIL framework; certification (ITIL 4 Foundation or higher) is highly desirableProven professional experience in Configuration Management within medium to large IT environmentsSolid knowledge of IT Asset Management and its interaction with configuration dataHands-on experience with CMDB tools such as ServiceNow, i-doit, BMC Remedy, Matrix42, or comparable platformsStructured, detail-oriented, and process-driven working styleConfident communicator, able to collaborate effectively across departments and stakeholder groupsVery good command of English, written and spokenExperience supporting ITSM-related projects, particularly automation and tool integration initiativesConfidence in conducting audits and ensuring compliance across IT processes Fexible working hours and home-office optionExtensive Learning & Development opportunitieLife balance & family-friendly benefitsModern office environment with canteenHealth & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €70,000.
Apply statistical methods to detect anomalies, trends and shifts. Your Profile BSc/MSC/Ph.D Degree in Mathematics, Computer Science, Information Technology, Physics or Engineering.At least 5 years experience in the field of data analytics, data mining.Technical expert in the field of data analytics, data mining.Proficient in Python and SQL languages.Experienced with statistical modelling and data mining techniques.Strong problem-solving skills with ability to multi-task and manage multiple projects simultaneously.
Then, please send us your application: SCHOTT ASIA IT SERVICES, Human Resources, Wei Ni Tang, *At SCHOTT, it’s your personality that counts – not your gender, your identity, or origin.Your Profile Bachelor’s degree in Computer Science, Information Technology, or a related discipline.At least 4 years of experience in CMDB administration and ITSM process management.Strong understanding of IT service management frameworks, particularly ITIL.Hands-on experience with Configuration Management in ServiceNow.Solid knowledge of IT infrastructure, network architecture, and databases such as Microsoft SQL.Proficiency in data analysis and the creation of reports and dashboards.Excellent problem-solving skills and the ability to work independently with a focus on priorities.Strong communication and interpersonal skills.Ability to effectively train and educate others.Enthusiasm for learning and exploring new topics.Proficiency in English.
Then, please send us your application: SCHOTT ASIA IT SERVICES, Human Resources, Wei Ni Tang, *At SCHOTT, it’s your personality that counts – not your gender, your identity, or origin.Your Profile Bachelor Degree in Computer Science/Engineering or equivalent experience.3–5 years of relevant work experience, preferably in international teams.Strong hands-on experience on Intune and other Mobile Device Management (MDM) tool.Strong knowledge on Defender operations (whitelisting, hunting scripts and troubleshooting skills) and good to have knowledge on Symantec End Point.Hands-on experience on other M365 platform – Teams, Exchange, and SharePoint.Strong understanding of IT service processes; ITIL v3 certification or equivalent.Fluent in English with excellent communication skills.Service-specific certifications (Microsoft 365, Azure) preferred.
If you're an exceptional HR expert with a can-do attitude, who's passionate about doing things the right way the first time, join us – the world is waiting for you.Now, here’s what we need from you: 7 years HR experience with 2 years in the Logistics industry At least 5 years in an HR management role Degree in HR or relevant related field Advanced computer proficiency in Microsoft Office Strong labour relations skills and experience working with unions Strong interpersonal skills necessary to communicate at various levels within the organisation
Review operational costs, negotiate contracts with vendors, and manage vendor relationships. Requirements: Bachelor's degree in Engineering, Computer Science, or a related field. HV Authorised Person (Experienced with HV Systems) Electrical/Mechanical Engineering HNC or HND (Successfully completed apprenticeship in either) C&G Pts. 1 & 2, equivalent or exceeds. 17th Edition IEE: Wiring and Installation (Ability to attain 18th Edition through additional training) C&G 2391 test and inspection; BS 7671:2001 for inspection, testing and certification.
Documentation & Training Develop and maintain system and process documentation.Deliver standard user training for supported applications. Your Profile Bachelor Degree in Computer Science, Business Informatics, or a comparable field.3 years of experience in operating production services and operational services, initial experience in dealing with service providers and advising customersExperience with MES systems (e.g., HydraX, Cronetwork).Proficiency with monitoring and logging tools (Grafana, Kibana).Linux expertise (Debian preferred).Scripting and automation (Bash, Python, Perl).Networking fundamentals and integration knowledge.Containerization (Docker, Kubernetes) and CI/CD pipelines.Virtualization and cloud technologies (VMware, KVM, Azure).SQL database knowledge.Initial experience with service providers and customer advisory.Strong communication skills and knowledge of application management processes.Understanding of business processes in smart factory contexts.Familiarity with service management methods (PMI & ITIL).Proficiency in English.
You will also undertake proactive maintenance and administration of computer hardware and software, and operations tools in support of the delivery of the IT service. You will develop new tools and procedures for further customization and automatization of existing products and processes and improve system availability with proactive work to avoid outages and performance issues with particular focus on maintenance services for all infrastructure used by the Operations Centre.